Legal Information

Fv99 Privacy Policy: Your Data Is Completely Safe With Us

This page clearly explains how the personal information you provide on fv99 is collected, used, and kept secure. We believe transparency is the foundation of trust.

Last Updated: January 2026
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Your Privacy Is Our Responsibility

Fv99 never sells your personal information to third parties or uses it without authorization.

What Makes fv99's Privacy Policy Different

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Military-Grade Encryption

All your data is protected with 256-bit SSL/TLS encryption. Bank-grade security measures are in place.

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No Sale of Data

Fv99 never sells your personal or financial data to third parties. Your information belongs to you alone.

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Full Transparency

This policy clearly states what data is collected and why — no hidden clauses, no fine print.

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Right to Control Your Data

You can view, correct, or request deletion of your data at any time.

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Cookie Controls

We use cookies, but you can update your cookie preferences at any time. Your choices always come first.

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Easy to Reach

Get 24/7 Bengali-language support for any privacy-related queries. Our team is always here to help.

1 Introduction & Scope

Welcome to the Privacy Policy of fv99 (https://fv99.world). We understand how valuable your personal data is — which is why this policy has been written with complete transparency, so you know exactly what we do with your information.

By using the fv99 platform, you agree to this Privacy Policy. This policy applies to the website, mobile app, and all digital services offered by fv99. Any updates will be posted on this page, and you will be notified in advance of any significant changes.

Please note: This privacy policy, read together with our Terms & Conditions gives you a complete picture of fv99 when read together.

2 Types of Information We Collect

When you register and use fv99's services, we collect certain information. This falls into two categories — what you provide directly, and what is collected automatically.

Data Type Example Methods of Collection
Identity Information Full name, date of birth, national ID number Registration & KYC Form
Contact Information Mobile number, email address Create Account
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing
Technical Information IP address, browser type, device information Automatically
Gaming Information Betting history, wins and losses, preferred games Platform Usage
Communication Records Support chat history and complaints Customer Support
Our promise: We only collect the data we actually need — nothing more.

3 Purpose & Use of Data Collection

Fv99 uses your data only for specific purposes. It will not be used for anything else without your consent. The primary purposes are:

  • Creating, managing, and verifying accounts (KYC)
  • Processing deposits, withdrawals, and other financial transactions
  • Providing customer support and technical assistance
  • To meet legal obligations related to fraud prevention and anti-money laundering
  • Sending personalized promotions and bonus offers (subject to your consent)
  • Analyzing user experience to improve the platform
  • Monitoring gaming behaviour to promote responsible gaming

If you no longer wish to receive promotional communications, you can unsubscribe at any time from your account settings.


4 Data Sharing Policy

Fv99 never sells your personal data. However, information may be shared in the following limited circumstances:

  • Payment Provider: Solely to process transactions via Mobile Pay, Nagad, and Rocket
  • Game Providers: Minimum necessary data shared for running third-party games
  • Legal Authorities: To relevant authorities when required by court order or legal obligation
  • Security Provider: Limited data used for fraud detection and prevention
Important: All third parties who receive data from fv99 are bound by strict confidentiality agreements and may not use that data for any other purpose.

5 Data Retention Period

Fv99 retains your data for defined periods depending on the type of information and applicable legal requirements.

  • All data is retained for as long as your account remains active
  • Financial transaction records are retained for 5 years after account closure (as required by law)
  • KYC documents may be retained for up to 7 years
  • Customer service records are retained for 3 years
  • Deletion of data from inactive accounts begins after 3 years

If you request account deletion, we will erase all data beyond our legal obligations within 30 business days.


6 Cookies & Tracking Technologies

Fv99 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential Cookies: For login sessions and security — the site cannot function without these
  • Functionality Cookies: To remember your preferred language and settings
  • Analytics Cookies: To understand which pages on the site are used most
  • Marketing Cookies: To show you relevant offers (you can turn this off)
Cookie Controls: You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.

7 Your Rights

As an fv99 user, you have full rights over your own data. Your key rights are outlined below:

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Right to Access Your Data

You can find out what information we hold about you at any time.

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Right to Rectification

You may request corrections to any inaccurate or incomplete information.

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Right to Erasure

You can request deletion of your data beyond what is required by law.

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Right to Restrict Processing

You may request that we stop using your data for a specific purpose.

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Data Portability

You can request a copy of your data in a machine-readable format.

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Right to Opt Out of Marketing

You can unsubscribe from promotional emails or SMS at any time.

To exercise any of your rights, email us at support@fv99.world. We will respond within 30 business days.


8 Data Protection & Security Measures

Fv99 follows the highest industry standards to protect your data. Our security framework operates across multiple layers:

  • All data is secured with 256-bit SSL/TLS encryption
  • Data stored on our servers is kept in encrypted form
  • Suspicious logins and transactions are detected automatically
  • Regular security audits and vulnerability assessments are conducted
  • Staff access to data is restricted on a need-to-know basis
  • 24/7 physical security at our data centres
Your Responsibilities: Keep your account password private and never share it with anyone. If you notice any suspicious activity, contact us immediately.

9 Minor Protection Policy

Fv99 is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor has created an account:

  • The account will be closed immediately
  • All collected data will be securely deleted
  • Parents or relevant authorities will be notified if necessary

A note to parents — please use parental controls on your device and monitor your child's online activity.


10 Third-Party Integrations & Embedded Services

Fv99 integrates third-party game providers and payment services, each of which may have their own privacy policies.

  • Third-party game providers receive only minimal data and are contractually bound to comply with fv99's terms
  • Payment gateway providers (Mobile Pay, Nagad, Rocket) operate under their own policies
  • Analytics tools do not directly identify individual users
Note: It is recommended that you read the privacy policy of any third-party service before using it.

11 Changes to the Privacy Policy

Fv99 may update this Privacy Policy at any time. Depending on the nature of the changes, we will notify you in the following ways:

  • For major changes, advance notice will be sent to your registered email
  • A pop-up notice may be displayed when you access the site
  • The "Last Updated" date at the top of the page will be revised accordingly
  • Continued use of the platform after any policy update constitutes acceptance of the revised terms

12 Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us. Our data protection team will respond within 48 hours.

  • Email: support@fv99.world (Subject: Privacy Request)
  • Live Chat: Available 24/7 at the bottom right corner of the site
  • Data deletion requests will be completed within 30 business days
  • Data correction requests are typically completed within 7 business days
Our commitment: fv99 is committed to protecting your privacy at all times. Should any issue arise, we will resolve it promptly and effectively.
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Play on a Safe & Trusted Platform

Your data is completely secure at fv99. Register today and enjoy a world-class gaming experience with total peace of mind.

For users aged 18+ only. Please gamble responsibly.

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